Uh oh – nightmare clients. You know the ones with a thousand questions after the reading? The ones who message with dramatic requests for a reading that minute and it happens to be midnight on a Saturday night?
Or maybe the always interrupt in the reading and in the end, they’ve talked for 20 minutes and you’ve talked for 10. You know what? I actually love nightmare clients now.
There’s a special place in my heart just for them because they teach us how to be more professional because you know what I’m going to say, don’t you? Boundaries. Yeah. Boundaries.
The nightmare client is your greatest teacher.
She or he will be the one that will make you go back and look at the boundaries you’ve got. For example, when you’re setting up for a reading and you do that first two minutes, where you’re managing the expectations, do you say, “It’s okay to ask questions?” or, “I’ll have questions at the end and hopefully I’ve covered everything by the time we get to the end so you don’t have any questions.”
Maybe it’s time to review and set regular office hours for your clients. Do you actually accept extra questions after reading or do you say, “You know what? That’s great. I’d love to answer that. Here’s my link to book.”
All of these things are going to be a beautiful growth spurts for you and your professional reading career. I invite you to love the nightmare clients and you can also love them by waving bye-bye as well.
It’s okay to refer nightmare clients on
I have, and I’ve done it with heart. Here’ what I say: “You know what? I just don’t think I’m able to give you what you want right now. I’m not the reader for you. I’d love to refer you on,” and then shove them off to somebody else. Now, I have done this right and it’s not as cruel as what it seems. I do have a list of people that I refer on to; other readers that I trust and admire and respect. Often, I will feel like I’m not the right fit for this person and I’m happy to pass them on.
So I encourage you to have a little list of people that you can refer on to. Flick them a little message and say, “Hey, I’m sending this person your way. Good luck,” no, really.
Nightmare clients teach you.
And if you do get to a point where you’re like, “Oh, my God, I’m tearing my hair out, I don’t know what to do.” Then, hi, I’m here. I’m your psychic mentor. I’m your mediumship mentor.
You can always book a session with me because whatever you’ve had, I’ve had it too. And I usually know the way out.